Database unavailable

Incident Report for ProductOS

Resolved

This incident has been resolved
Posted Aug 24, 2020 - 14:31 UTC

Update

Jellyfish has been reverted to the to the known stable version 30.95.12
We are continuing to monitor the platform.
Posted Aug 24, 2020 - 12:54 UTC

Update

We are continuing to see high CPU utilization on the database and are now rolling back to a previous stable version.
Posted Aug 24, 2020 - 12:33 UTC

Monitoring

The database instance has been scaled up to handle the additional load and we are monitoring stability.
Posted Aug 24, 2020 - 09:37 UTC

Investigating

The database is at 100% CPU utilization and unable to serve incoming request. We are investigating the issue.
Posted Aug 24, 2020 - 08:58 UTC