Web UI not connecting to API backend

Incident Report for ProductOS

Resolved

This incident has been resolved.

Posted Nov 27, 2020 - 16:20 UTC

Monitoring

We've rolled back the affected services and are waiting on a patch that will permanently fix the issue to be deployed

Posted Nov 27, 2020 - 11:55 UTC

Identified

A misconfiguration on deployment means that the UI doesn't connect to the correct backend API address. As a workaround, you can run sdk.setApiUrl('https://api.ly.fish') in the browser console.

Posted Nov 27, 2020 - 11:11 UTC

This incident affected: Jellyfish (UI).